Photo Margin Support
Help with photo access, scanning, review, and deletion.
Email qw_112233665@qq.com with your device model, iOS version, steps to reproduce the issue, and any message you saw. Please do not send private photos or videos.
Why does the app need photo access?
Photo Margin uses PhotoKit to read the photos and videos you allow on your device and find screenshots, duplicate and similar photos, and large videos for review. Your photos and videos are not uploaded to developer servers.
How do I change photo access?
Open iPhone Settings, find Photo Margin, then open Photos and choose the access you want. Return to the app and scan again.
Are pending items already deleted?
No. The pending list is a review area. Items are only deleted after you choose “Confirm deletion” and approve the iOS photo library confirmation.
How do I restore an item?
Open the Pending tab and tap Restore on the item. For items already deleted through iOS, check Recently Deleted in Apple's Photos app.
Why do scan results change?
Each scan reads up to the 120 most recent accessible assets, not your entire library. Results depend on permissions, iCloud resource availability, and changes in your library. Results are suggestions; you always decide what to keep.
How do I change the app language?
Photo Margin supports English and Simplified Chinese. It follows your iOS language preferences. If iOS offers a Language setting for Photo Margin under Settings → Apps → Photo Margin, you can choose your preferred app language there.